How to fix PS5 won’t install update issue?įixing update issues on the PS5 is usually simple and straightforward. This can be fixed easily by simply deleting some apps or a game. If you are getting a storage-related error code or message during an update, it may be due to the fact that the console’s internal SSD is already full. You can run an internet speed test to determine the download speed. If your PS5 does not show any error code or message but the update keeps stopping, it may be because your console is not getting fast enough download speed. This can occur if your console has a factory defect upon unboxing, wear and tear, or damage due to user action. In some rare cases, the main reason why a PS5 may fail to update can be hardware malfunction. At other times, a bad software blocking updates may require a more drastic solution like a factory reset. There is usually a specific error code when this occurs and you may need to simply refresh the system to fix it.
Corrupted software.Ī glitch in your console’s software may block a system software update. When your console is in the middle of downloading an update when an outage occurs, it may show an update-related error like “SU-XXXXX-X”. Sometimes, Sony’s PlayStation Network may stop working temporarily due to a technical issue, overcapacity, or planned maintenance. The PS5 may suffer from this type of problem due to the following causes: PSN outage. If you are experiencing any of the situations mentioned above, it’s possible that your console has update issues. Errors like “SU-XXXXX-X” regularly comes up during updatesĬauses of PlayStation 5 software update issues.
PS5 becomes unresponsive during updates.PS5 gets stuck in the system update screen.
Typically, an error code or message may show up on the screen but other things like these ones below may occur: There are a number of signs that should tell you if your PS5 is having trouble installing a system update. How to know if your PS5 has system update issues? Are you getting a system update error, or does your PS5 simply won’t install an update? In this troubleshooting guide, we’ll show you the general troubleshooting steps that you can try as well as provide you a brief explanation why update issues may happen.
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